FAQ
Why did a trade’s PnL not appear right away?
Section titled “Why did a trade’s PnL not appear right away?”Actual prices, PnL and fees come from the exchange during reconciliation, once a minute. Until then the feed shows only the trade itself.
Why is the capital on the overview empty?
Section titled “Why is the capital on the overview empty?”Capital is computed from snapshots every 5 minutes. Right after connecting an exchange, wait a few minutes.
I changed the diagram — why does the run behave the old way?
Section titled “I changed the diagram — why does the run behave the old way?”A run is pinned for good to the version it started on. A new version only affects new runs. See Versions and deployment.
An order was not sent and the feed says “rejected”. Why?
Section titled “An order was not sent and the feed says “rejected”. Why?”The order broke a run or account risk limit, or the run or contour is halted. The breached limits are listed in the trade details. See Risk limits.
How do I stop trading right now?
Section titled “How do I stop trading right now?”For one run — Stop on the run screen. For every run of a contour — the Kill switch in Risk management. In both cases open positions stay open.
Can I backtest a diagram with errors?
Section titled “Can I backtest a diagram with errors?”You can save it, but the backtest will fail. Fix the errors shown by the editor’s lint panel.
Do backtests and Play send notifications?
Section titled “Do backtests and Play send notifications?”No. The notification text is rendered to catch mistakes, but sent to nobody.